Cancellations and Refunds

How to cancel

To cancel your package, send a written request by email to contact@safewaytravel.net within 30 days of purchase. In your email, include all of the following so we can process your request accurately:

• Your customer or client identifier (customer ID or client code)
• Purchase date
• Reason for cancellation

You may also email support{{ $apexDomain }} for assistance; please use contact@safewaytravel.net as the primary address for formal cancellation requests.

30-day window and refunds

Cancellation requests received more than 30 days after the purchase date will not be accepted. Refunds are only available when a valid cancellation is requested within that 30-day window. We cannot process refunds for requests made after this period.

Package purchases and payment

Single purchases are sold as a single package. Once a package is purchased, the full amount is due upfront. Packages are not offered on installment plans. This keeps pricing and fulfillment clear and transparent.

Need help?

Your satisfaction matters. If you experience issues with your purchase or have questions about this cancellation policy, contact us:

Our customer service team will assist you in line with this policy.